TUTTNAUER MEDICAL DEVICE invited their distributors from different regions within China (including Zhuhai, Beijing, Chongqing, and Shanghai) to meet at CI3 Changzhou. The main purpose of this meeting was to strengthen communications between Tuttnauer and their distributors and to support the distributors in terms of technical training and customer support.
Tuttnauer set up their workshop at CI3 incubator in Changzhou early in 2012. CI3 helped Tuttnauer to establish their workshop and to employ skilled workers, since then, CI3 has been managing Tuttnauer’s HR and financial operations, while the technological development and the
training of the workers has been done by Tuttnauer Israel. Now CI3 and Tuttnauer are forming a good and successful cooperation. Recently, Tuttnauer Israel also asked CI3 to help them explore and manage the sales of their medical equipment, a new challenge for CI3.
In order to make this meeting more effective, it was divided into two parts: the management meeting and the trainings for technicians. The schedule of the meeting included: the introduction of Tuttnauer’s newest products and launching plan, the installation and trainings of products and answers to frequently asked questions, there was also a discussion on market management and development strategy.
In the technical training the atmosphere was lively, the technical problems during daily work were fully discussed and addressed. A technical representative from Beijing said that the technical meeting helped them solve problems of installation and maintenance of some new products. They learned a lot from it. At the same time, the management meeting was also held successfully.. CI3 hopes to have the opportunity to hold more meetings like this, so that partners will have more opportunities to learn and exchange opinions.